Terms and Conditions


Hi. Thank you very much for looking at my site. Any reference to me, my, our, means “Me” Backwell Botanicals. 

This site is operated by Backwell Botanicals and “you” the user use the site with the condition that you accept all the terms, conditions and policies outlined below.

Please read the conditions below.

If you want to purchase from me you engage our service and agree to my term and conditions.

I have put everything on my site in good faith and with every intention of it being correct and up to date, but Backwell Botanicals hold no responsibility for any information on this site and assume no liability for any losses incurred by you in the use of this site.

All transactions on this site are processed by BigCartel. Paypal and Stripe. If you have any issues or see any irregularities please inform us immediately. https://www.backwellbotanicals.co.uk/contact

I reserve the right to alter the terms and conditions.

Your statutory rights are not affected by these terms and conditions. Please contact me if you have any issues with the purchasing of items or any of the items purchased https://www.backwellbotanicals.co.uk/contact

Please let me know immediately if any items are faulty or if there are any issues with packaging or carriage.

All items are hand made so if there will be natural variations in colour mix and size of the products. I always strive to improve!

Everything on this site is my copyright and I forbid the sharing of any image or text without agreement.


Please notify me immediately if you are making a return. Returns are accepted within five days of receipt of product and must be unused and in the original packaging.

Please use appropriate packaging and tracking as we will not be held responsible for lost or damaged returns.

If a refund is in order I will attempt to refund within 7 days of satisfactory return.